Blog · News
News
on the BackToMe blog.
Legal news, decree breakdowns, practical guides and field notes to navigate the withdrawal button obligation in force since 19 June 2026. Written by Anis Mokadym, founder of BackToMe.
4 articles
Withdrawal button: what merchants correct most
The obligation has been in force since 19 June 2026. The mistakes that come up most often on withdrawal buttons put in place in a hurry, and how to correct them.
By Anis MokadymReadWithdrawal button in place: what about your other obligations?
The withdrawal button obligation has been in force since 19 June 2026. If you have installed it, well done, but it is only one of the B2C e-merchant's obligations. An overview of what an inspection also checks: statutory guarantee of conformity, pre-contractual information, mediator, legal notices and terms and conditions.
By Anis MokadymReadThe ODR platform has closed: check your mediator and notices
Many online shops still display a link to the European online dispute resolution (ODR) platform. That platform has no longer been operational since 2025. What that concretely changes for your legal notices, and why your consumer mediation obligation, for its part, has not moved.
By Anis MokadymRead19 June 2026: everything that changes for EU e-merchants
Since 19 June 2026, the withdrawal button has been mandatory across the whole EU (Directive 2023/2673); in Ireland, enforced by the CCPC.
By Anis MokadymRead