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Non-compliance risk calculator
withdrawal button (EU obligation).
Do you sell online to consumers in the EU? The withdrawal button is a European obligation (Directive (EU) 2023/2673), applicable since 19 June 2026 in most member states, a little later in a few of them. Choose a country and your legal status: the calculator shows the fine ceiling incurred and the country's date of entry into force. Only sourced references, no invented percentages.
up to€60,000
jusqu’à 60 000 € ; 4 % du CA / 2 000 000 € pour grande ampleur
Regulator: CCPC
Legal basis: reg. 14, S.I. No. 484/2013 (Consumer Rights Regulations 2013)
Status: transposition in progress (European obligation already applicable)
Non-compliance (button missing or non-compliant, no acknowledgement of receipt, no dated and enforceable proof, out-of-date T&Cs) moves the penalty closer to the ceiling. It is the customer's country of residence that sets the applicable law (Rome I, art. 6); this country is an example.
To go further
Understand in detail the penalties, the exceptions and getting concretely compliant.
Penalties & scales (27 countries)
Fine ceilings by member state, the EU Omnibus 4%-of-turnover line, a predictable inspection calendar for 2026.
Am I concerned?
An immediate diagnostic to check whether your activity falls within scope.
T&Cs clause generator
One form, the tailored T&Cs clause builds live, ready to paste.
The 13 exceptions
Bespoke items, digital content, services performed: when the right does not apply.