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EU obligation · Mandatory since 19 June 2026

Install the withdrawal button on your CMS

Do you sell online to consumers? A single tag in your site's <head> tag. Five minutes, no developer. Find the exact guide for your platform below, with the paths and pitfalls to watch for.

Wondering instead why and when to get started? Why you should get compliant without delay.

Tag to copy into the <head>

<script async src="https://backtome.fr/widget.js" data-site="VOTRE_ID"></script>

Preview. Your tag, with your site ID, appears in BackToMe (Settings > Installation) as soon as you create the site.

For your platform

Choose your CMS

Each guide walks through the 3 steps with the exact paths and the pitfalls specific to your platform, backed by a video where one exists.

Your platform isn't in the list? The button works on any site where you can insert code into the <head> tag. The Custom-built site guide shows you how.

The one limitation, put plainly: a few closed platforms allow no custom code at all, such as the SumUp E-shop store hosted by SumUp (only a Google Analytics ID and a Meta Pixel are accepted there). The tag cannot be injected into it. If SumUp is only your payment method on a WooCommerce, Wix or other site, no problem: it is that site that counts, and the tag installs there normally. If in doubt, write to contact@backtome.fr before committing to anything, and we will confirm compatibility.

The BackToMe difference

A button, yes. Proof above all.

Most solutions stop at the form. BackToMe turns every withdrawal into proof that holds up, and that is what protects you in a dispute or an audit.

Sealed timestamp

Every request is sealed with a fingerprint that breaks at the slightest alteration.

Acknowledgement on a durable medium

The customer receives the acknowledgement of receipt required by law, which they keep as evidence.

Archived in France, 5 years

Stored and hosted in France, exportable in one click for a judge or the supervisory authority.

Remember your terms and conditions too. The button covers the withdrawal-button mechanism (EU obligation); your terms of sale must also mention it. Generate my terms and conditions wording.