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Installation guide

2 min · Easy

Install BackToMe on WordPress.

Follow the path for WordPress, paste your tag and then check its detection. Paste the tag via a header-injection plugin, with or without WooCommerce.

Get my tagView steps

Video tutorial

Watch the installation on WordPress.

The video follows the same path as the written steps below. A transcript remains available under the player.

Video transcriptShow
The withdrawal button has been mandatory since 19 June 2026 (a European obligation, in all 27 EU countries). Proof is what protects you. Here is how to install BackToMe on WordPress in 2 minutes, with or without WooCommerce. 1. In your BackToMe account, copy your tag. 2. In WordPress, go to Plugins > Add New and search for 'WPCode'. 3. Install and then activate the WPCode plugin. 4. Open the 'Code Snippets' menu, then 'Header & Footer', paste the line into the Header field, and click Save Changes. 5. The button is live on your site, with or without WooCommerce. 6. Your customers can now withdraw in two clicks. The BackToMe difference: it is more than a button. Every withdrawal is timestamped, sealed with a SHA-256 fingerprint, confirmed on a durable medium and archived in the European Union for 5 years. Proof that holds up and strengthens the evidential value of your records (electronic proof admissible in all 27 EU countries). Installing the button covers the European obligation. Remember to update your terms and conditions too, to be fully compliant. 7-day free trial at backtome.fr.

Installation

Before copying the tag.

Check the required access, then use the location shown for your platform.

Prerequisites

  • A WordPress site, with or without WooCommerce (memberships, courses, donations, bookings… the button is universal)
  • WordPress administrator rights (the Administrator role)
  • The ability to install a header-injection plugin (WPCode, Insert Headers and Footers, or equivalent)

Location in WordPress

A header-management plugin (WPCode, Insert Headers and Footers, or equivalent)

  1. 01WordPress admin > Plugins > Add New
  2. 02Search for 'WPCode' or 'Insert Headers and Footers', install it and activate it
  3. 03Open Code Snippets > + Add Snippet (WPCode) or Settings > Insert Headers and Footers
  4. 04Paste the BackToMe tag into the 'Header' field (injected into <head> on every page)
  5. 05Save. No theme file is modified, no risk at the next update.

Copy your BackToMe tag

Replace YOUR_ID with the shop identifier shown in your account.

Save and publish

The change must be published on the version your customers actually see.

Tag to copy into the <head>

<script async src="https://backtome.fr/widget.js" data-site="YOUR_ID"></script>

Over time

What removes the button from a WordPress shop

An update or theme change can remove a script that worked until then.

  • Switching themes, or updating a parent theme when the tag was pasted into its files rather than into a child theme.
  • A caching plugin still serving a page it stored before you added the tag.
  • A security plugin, or a tightened content policy, starting to block external scripts.

BackToMe tracks the last signal received

The dashboard shows the tag’s last detection. If the button disappears, you have a precise starting point for checking the shop.

Verification

Check the published shop.

Do not stop at the editor’s confirmation. Open the public site and check what is actually loaded.

Expected result

The status changes to Detected in BackToMe and the button appears on the public shop.

  1. 01Open a private window.
  2. 02Load a public page of the shop.
  3. 03Check the button position and label.
  4. 04Open the form without submitting a real request.

After the click

Every request joins a verifiable case.

BackToMe records the request, sends the acknowledgement and keeps the information needed for tracking. The certificate states exactly what can be checked.

Understand the certificate

Troubleshooting

The most common blockers.

Every answer can be closed and used from the keyboard.
Using WooCommerce? See the dedicated guide
Installation is identical, but the WooCommerce guide covers the pitfalls specific to shops (child theme, button position, checkout). The button stays universal: it appears on every public page, accessible without logging in.
Cache plugins can strip out the script
WP Rocket, W3 Total Cache, LiteSpeed Cache or WP Super Cache sometimes combine or remove external scripts. If the button does not appear after installation, add backtome.fr/widget.js to your cache plugin’s JS allow-list.
An overly strict CSP blocks the button
If a security plugin (Wordfence, iThemes Security) enforces a Content-Security-Policy, allow https://backtome.fr in script-src and the requests to the api subdomain in connect-src.
The button does not appear after publishing
Open the WordPress shop in a private window. Then check the published theme, tag identifier and its position in the head.
The status remains Not detected
The tag reports when a public page loads it. Visit the published shop in a private window, then refresh the status in BackToMe.
The form does not open
Test without browser extensions. Also check the CSP policy and any tool that blocks third-party scripts.
Can I give the installation to my developer?
Yes. Send them the tag and this guide. They do not need access to your account to add the line to the site.

Official WordPress documentation

WPCode, official documentation

Still stuck? Contact us with the shop URL and a screenshot.

Other platforms

View all guides

A header plugin, two minutes, and it is in place.

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