Free diagnostic tool, one question
Am I concerned by the obligation
for the withdrawal button?
One question, an instant verdict. No sign-up, no data collection. Since 19 June 2026, the withdrawal button has been mandatory for any online sale to consumers in the EU.
One question, one answer
Do you sell online to consumers in the European Union ?
The right of withdrawal protects consumers. If you ever sell online, even to a single consumer residing in the EU, you are concerned for those sales, whatever your country.
Common misconception: that the button is only for financial products. Wrong: the obligation covers any online sale to consumers, across every sector. Not selling financial products does not exempt you.
Diagnostic sourced from official legal texts
This diagnostic is not a substitute for legal advice. For borderline cases (products on the edge of the exceptions, hybrid activities), have your situation checked by a lawyer. The European framework is completed by the national law and competent bodies in the consumer’s country; no single country example defines the rule for all 27 member states.
The button to install
In practice, here is what the law requires you to display.
A ‘Withdraw from the contract’ button, permanently visible, that triggers the withdrawal form and the acknowledgement of receipt.
Three directions