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For journalists, bloggers and content creators

Press and creators

The topic in one sentence: since 19 June 2026, every professional selling online to EU consumers must display a dedicated withdrawal button (European obligation, Directive (EU) 2023/2673, across the 27 EU member states).

Whether you are preparing an article, a post, a podcast or a newsletter, this page provides the factual elements ready to use: sourced stats, quotes to attribute, social post templates, founder bio, visual identity. For an interview or a further request, write to contact@backtome.fr (reply within 24 working hours).

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Product sheet

Facts about BackToMe

Name
BackToMe
Category
B2B SaaS, e-commerce regulatory compliance
Target market
E-commerce merchants selling to consumers in the EU (B2C), interface currently in French
Founder
Anis Mokadym (Fondateur de BackToMe)
Founding date
2026
Pricing
25 € excl. VAT / month or 250 € excl. VAT / year per site in legal mode (free 7-day trial)
Model
SaaS subscription, no commitment, managed by the merchant via the Stripe portal
Data hosting
European Union (Paris, France) via Supabase
Website
https://backtome.fr
Press contact
contact@backtome.fr

Sourced figures

Sourced legal stats

The obligation is European (Directive (EU) 2023/2673). The sanction amounts are set by each member state: the examples below are those of Ireland.

19 June 2026

Entry into force of the obligation across the EU

Directive (EU) 2023/2673

60,000 €

Ireland example

Statutory ceiling of the fine (Ireland example, CCPC)

Consumer Rights Act 2022, s.142

12 months + 14 days

Withdrawal period if no compliant button

Directive 2011/83/EU, art. 10

Product facts, to cite alongside

24 languages

Official EU languages supported natively by the button

The 24 official languages of the European Union

5 years

Enforceable archiving period for withdrawals

Electronic proof admissible across the EU (eIDAS, Regulation (EU) 910/2014)

Verbatims

Ready-to-use quotes

These formulations are provided to make writing easier. They may be quoted under the attribution "BackToMe" or "Anis Mokadym, founder of BackToMe".

On what the product is

"BackToMe is a plug-and-play infrastructure that lets a professional comply with the European obligation of the withdrawal button (Directive (EU) 2023/2673), in force since 19 June 2026, with one line of JavaScript in the <head>. Compliance (across the 27 EU member states) is delivered turnkey, and the button applies the law of each customer's country."

On positioning

"BackToMe covers the regulatory part (collection, acknowledgement on a durable medium, timestamped archiving). It is neither customer-support software, nor a CRM, nor a refund tool: the merchant remains in control of their decisions and their payment flows."

On the regulatory urgency

"The European obligation of the button (Directive (EU) 2023/2673) has been in force since 19 June 2026 across the 27 EU member states, with no additional procedure. Non-compliant sites face sanctions set by each member state (in Ireland, an administrative fine of up to 60,000 € and, for widespread infringements, up to 4% of turnover) and a withdrawal period extended to 12 months and 14 days for their customers (harmonised across the whole EU)."

On digital sovereignty

"BackToMe is published in France, its data hosted in the European Union (Supabase, Paris), GDPR-compliant. The few non-EU sub-processors (page delivery, email sending) are governed by standard contractual clauses and the Data Privacy Framework."

Spokesperson

Founder

Anis Mokadym

Fondateur de BackToMe

Fondateur de BackToMe, SaaS de conformité au bouton de rétractation, une obligation européenne (directive UE 2023/2673 ; article L.221-21 en France). Édité en France, opérant dans les 27 États membres de l'UE.

Social media

Templates for social media

Ready-to-paste posts for LinkedIn, X, or a newsletter. You can use them as-is or adapt them to your tone. If you want access to visual assets in social format (1200×627, 1080×1080) write to contact@backtome.fr.

LinkedIn, short post

Since 19 June 2026, every professional selling online to EU consumers must display a dedicated withdrawal button.

Not an email. Not a contact form. A button.

European obligation: Directive (EU) 2023/2673, across the 27 EU member states.

Sanctions depend on the country (in Ireland, a fine of up to 60,000 €) and a withdrawal period extended to 12 months and 14 days for their customers (harmonised across the whole EU).

BackToMe covers the obligation in five minutes of installation and applies the law of each customer's country. Published in France, hosted in the EU.

→ backtome.fr

X / Twitter, short thread

The European obligation of the withdrawal button (Directive (EU) 2023/2673) has been in force since 19 June 2026 across the 27 EU member states.

Every professional selling to EU consumers must display a dedicated button.

Non-compliance = sanctions set per country (in Ireland, up to 60,000 €) + customer period extended to 12 months and 14 days.

@backtome_fr handles it in five minutes. Published in France, hosted in the EU.

Newsletter, boxed paragraph

Worth noting for the professionals concerned: the obligation of a dedicated withdrawal button stems from Directive (EU) 2023/2673 and applies across the whole EU since 19 June 2026 on every B2C site. Non-compliance exposes you to country-specific sanctions - in Ireland, a fine of up to 60,000 € enforced by the CCPC under the Consumer Rights Act 2022 - and extends the customer's withdrawal period from 14 days to 12 months and 14 days (harmonised across the EU, Directive 2011/83/EU). A turnkey infrastructure is published by BackToMe (backtome.fr).

Visual identity

Logos and visual identity

The logos are made available for editorial use (press, articles, comparisons). Do not alter them (proportions, colours, typography). For commercial or advertising use, write to contact@backtome.fr.

Contact

Press contact

contact@backtome.fr

Interview requests, fact-checking, quotes to validate, requests to access a demo, additional visuals. Reply within 24 working hours.